Your resume stays under your control.

We are committed to protecting your privacy and keeping your application materials secure. This policy explains how Lettergen handles your data when you use our AI cover letter and resume tools.

Last updated: May 2026

Information We Collect

When you use Lettergen, we process the materials and account information needed to power the workflow you start.

Resume ContentText extracted from uploaded resume files.

Job DescriptionsContent you paste or ask us to extract from job posting URLs.

Generated ContentCover letters and tailored resume edits created by the AI system.

Account DataEmail address, authentication state, saved resumes, tone profile data, and subscription status when you create an account or save profile information.

Usage DataBasic product analytics and performance information used to improve reliability and user experience.

How We Use Your Information

We use your information only to power the job-application workflow you started.

Generate documentsDraft personalized cover letters and tailored resume recommendations.

Save your workStore resumes, tone profile data, and account preferences when you choose to save them to your profile.

Manage subscriptionsConfirm checkout, subscription status, and billing portal access through Stripe.

Improve qualityUnderstand where the experience is confusing or unreliable.

Support requestsHelp resolve product or account issues when you contact us.

Protect the platformKeep the service secure and functioning properly.

Data Security & Storage

The product is designed around a simple principle: your resume should stay under your control.

Temporary processingResume and job description data are processed for the request you make.

Account storageSaved resumes, tone profiles, and subscription records may be stored with your account so you can return to them later.

Encrypted transmissionData is sent using industry-standard security protocols.

AI processingYour materials may be processed by OpenAI's models under their privacy and security standards.

Local controlSome draft state can be stored locally in your browser and cleared by removing site data.

Third-Party Services

Lettergen relies on a small number of third-party services to generate documents, manage accounts, process payments, and monitor reliability.

SupabaseUsed for authentication and account-backed profile data such as saved resumes and tone profiles.

StripeUsed for checkout, subscription records, and billing portal access.

OpenAIUsed for AI-powered cover letter and resume generation.

Job-post extractionUsed to extract descriptions from public job posting URLs when requested.

Vercel Analytics and Speed InsightsUsed to understand aggregate usage patterns and frontend performance.

Your Rights

You stay in control of what you provide and how you use the service.

Use without an accountCore generation can be used without creating an account.

Clear local dataYou can clear browser data to remove locally stored information.

Manage account dataYou can manage saved profile data from the product where those controls are available.

Contact usYou can ask questions, request details, or request deletion help by emailing support.

Contact us

If you have questions about this policy or our data practices, email us at support@lettergen.io.

Policy updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.